At Omaxe Homes, we believe that protecting your personal information is as important as creating the perfect home. This Privacy Statement explains how we collect, use, store, and protect your information when you engage with us—whether online, in our display homes, or through our consultants.
Information We Collect
When You Visit Our Website
- Information you provide through contact forms
- Your browsing patterns and preferences
- Device information and IP address
- Cookies that help improve your browsing experience
When You Engage With Us Directly
- Contact details (name, email, phone number)
- Home ownership and property preferences
- Financial information relevant to your build journey
- Communication history and preferences
How We Use Your Information
We only use your information to:
- Respond to your enquiries and provide the service you expect
- Tailor our home designs to match your needs and preferences
- Keep you updated on your building journey through BuildTrack™
- Send you relevant information about display homes, promotions, or events (only with your consent)
- Improve our services and website experience
- Comply with legal and regulatory requirements
Information Security
Your personal information is protected with the same attention to detail we apply to our homes:
- Secure storage systems with strict access controls
- Regular security assessments and updates
- Staff training on privacy protection
- Secure disposal of information when no longer needed
Sharing Your Information
We only share your information with:
- Our trusted partners who help deliver your home (contractors, suppliers)
- Financial institutions when facilitating your construction loan (with your consent)
- Regulatory authorities as required by law
We never sell your personal information to third parties.
Your Privacy Choices
You have control over your personal information:
- Access, correct, or update your details at any time
- Opt out of marketing communications
- Request deletion of your information (subject to legal retention requirements)
- Lodge a complaint if you believe your privacy has been compromised
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can:
- Accept all cookies
- Configure your preferences
- Disable cookies (though this may limit functionality)
Changes to This Statement
We may update this Privacy Statement periodically. Significant changes will be communicated through our website or direct notification.
Contact Us About Privacy
If you have questions or concerns about your privacy:
Email: info@omaxehomes.com.au
Phone: 1300 066 293
Last updated: March 6, 2025
